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Contact Information

Address: 3415 South Sepulveda Blvd. Suite 1100. Los Angeles, CA 90034
Phone: (888) 347-0740 Toll Free

Call our Friendly Fitness Experts for FREE Advice 24 Hours a Day,  7 Days a Week

Prices shown for NuStep and Bowflex are Pre-owned. No sales tax on all orders shipped outside of California. Customers living within the state of California are required by law to pay state sales tax which is offset by free upgraded shipping to receive orders sooner! California residents also receive preferred local service. Please allow up to approximately 14-21 business days on average for new equipment to arrive and up to approximately 14-45 business days on average for pre-owned, custom orders, and manufacturer back-ordered equipment to arrive. During sale promotions, we are pleased to offer Free Shipping on all new, certified pre-owned, refurbished and like new demo products to the contiguous US. Ask about our special 0% interest financing. We cannot guarantee exact shipping dates with our standard ground freight shipping services as they are dependent on a number of factors beyond our control. Low price guarantee is for the identical product, services, and warranty. Pre-owned equipment is primarily available in three different classifications: As-is, Refurbished, and “Certified” Pre-owned. Free shipping is not available on pre-owned as-is equipment. Because we have numerous nationwide warehouses, our inventory changes on a daily basis and we don’t guarantee to carry every condition in stock. For all orders shipping outside of the 48 contiguous states, additional freight is required. Our Shipping and Logistics Department will do extensive research and price negotiating to obtain the lowest cost possible. This can take up to six or more hours of labor and often requires taking Shipping Dept. employees off of other assignments. Our Policy is “our vast experience and shipping volume enables us to secure the lowest freight quotes for our valued customers. If the customer does not feel the freight quote is fair and reasonable, they can inform their rep. In this instance, FitnessDealsUSA maintains the option of offering the customer a lower freight cost or refunding the deposit. Customer agrees to be reasonable in determining a freight quote.” Lifetime warranties are only available for NEW 2018 models and Certified Pre-owned.

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